Product Reviews

Moving scams are usually associated with second rate moving companies, and most people assume that the big companies are beyond reprieve. But is that really the case?

I looked on one consumer site, called epinion, and read what customers had to say about the big name moving companies. Wheaton World Van Lines was rated 16 out of 115, and yet it had less than a 3 star rating. I looked through the consumer reviews. I found that only 9/52 customers were totally satisfied with Wheaton. Out of the other 43, not one gave a rating over 2 1/2 stars. So while it was possible to get perfect service with Wheaton, the odds were greatly against it.

So what were customer comments like? One customer, who gave a 2 1/2 star rating, had a good experience while moving in one direction. But when he made the return move with Wheaton he had a terrible time. The movers for the return trip didn’t even have the proper loading equipment when they came to make the move.

Customer # 11 gave Wheaton a 2 star rating, and complained that the company was one man short when they finally delivered his goods to NYC; , and they hired a neighbor who had no professional moving experience to help them.

Shockingly, every other of the 41 out of 51 consumers rating Wheaton gave them a rating of 1 star or less. So what did these customers have to say?
Here are a few samples of the ratings: “Dishonest, ripoff artists, careless, stole things, bad attitudes” “Unreliable, Dishonest, delayed, breach of contract, harassment, lied about their own liability.” “If you care for your valuables, DO NOT HIRE- you will be terribly disappointed.” “Words cannot explain how much I dislike this company.” “Not very responsive or professional,” “In my view, questionable business practices, false Promises, careless handling of property, run-around tactics” “Customer service, lack of respect, breach of contract” “Driver late; slow loading; low-ball estimate, sloppy unloading; no apology for under-estimate”.

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